Widerrufsrecht
RETURN & REFUND POLICY
Last Updated: August 19, 2026
Thank you for shopping with ncmwm.shop, operated by UJ-DATA v/Uffe Junker.
We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, please review our Return & Refund Policy below.
1. 30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days from the date you receive your order to request a return.
To qualify for a return, your item must meet all of the following conditions:
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Be unused, unworn, and in its original condition.
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Include all original packaging, accessories, manuals, and labels.
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Show no signs of misuse, installation, or damage caused by the customer.
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Be accompanied by proof of purchase, such as your order confirmation or receipt.
Returns that do not meet these requirements may be refused.
2. How to Request a Return
To initiate a return, please contact our customer support before sending your item.
Email: bawise267730.robot74@gmail.com
Please include:
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Your order number
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Your full name
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A brief description of the reason for the return
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Photos of the item if it is damaged or defective, where applicable
Return Address:
UJ-DATA v/Uffe Junker
Vinkelvej 11
4874 Gedser
Denmark
Please do not send products back without first obtaining return authorization. Unauthorized returns may not be accepted or processed.
If your return request is approved, we will provide detailed return instructions. Where applicable, a prepaid return shipping label may be provided.
3. Return Shipping
Customers are responsible for return shipping costs unless:
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The item arrived damaged;
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The wrong product was delivered; or
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The product is defective due to manufacturing faults.
We strongly recommend using a tracked shipping service, as we cannot be responsible for returned packages lost during transit.
4. Damaged, Defective, or Incorrect Items
Please inspect your order immediately after delivery.
If your item:
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Arrives damaged;
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Is defective;
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Is missing parts; or
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You receive the wrong item,
please contact us within 48 hours of delivery at:
bawise267730.robot74@gmail.com
Please include clear photographs of:
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The product;
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The packaging; and
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The shipping label.
We will evaluate the issue promptly and provide an appropriate solution, such as a replacement, exchange, or refund where applicable.
5. Non-Returnable Items
Certain products cannot be returned, including but not limited to:
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Perishable goods, such as food, flowers, or plants;
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Personalized or custom-made products;
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Personal care or hygiene products;
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Hazardous materials;
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Flammable liquids or gases;
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Digital products or downloadable software, where applicable; and
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Gift cards.
If you are unsure whether your product qualifies for return, please contact us before placing your order.
6. Sale Items
Our voluntary return policy may contain specific conditions for sale, clearance, promotional, or discounted products.
However, these conditions do not limit or exclude any statutory consumer rights that apply to your purchase, including applicable rights of withdrawal, remedies for defective goods, or other rights required by law.
7. Exchanges
We do not normally offer direct product exchanges.
If you would like a different item, please:
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Request a return for the original product.
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Wait until your return has been approved.
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Place a new order for the desired item.
This is generally the quickest way to receive the product you want.
8. European Union 14-Day Right of Withdrawal
If your order is delivered to a country within the European Union, you generally have the statutory right to withdraw from your purchase within 14 days of receiving the goods, without providing a reason, subject to applicable exceptions under consumer law.
To exercise your right of withdrawal, please contact us at:
bawise267730.robot74@gmail.com
Where legally applicable, you may inspect the goods as necessary to determine their nature, characteristics, and functioning. You may be responsible for any diminished value resulting from handling beyond what is necessary for that purpose.
This statutory right exists independently of our voluntary 30-day return policy and is not restricted by the conditions of that voluntary policy.
9. Refunds
Once your returned item has been received and inspected, we will notify you by email whether your refund has been approved.
If approved:
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Your refund will be issued to your original payment method.
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Refunds are generally processed within 10 business days after approval.
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Your bank or credit card provider may require additional processing time before the funds appear in your account.
If more than 15 business days have passed since your refund was approved and you have not received your funds, please contact us at:
bawise267730.robot74@gmail.com
10. Late or Missing Refunds
If you have not received your refund:
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Verify your bank account.
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Contact your credit card company, as refunds may take time to appear.
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Contact your bank regarding possible processing delays.
If you have completed all of the above and still have not received your refund, please contact:
bawise267730.robot74@gmail.com
11. Order Cancellations
Orders may be cancelled before they have been processed or shipped.
If your cancellation request is approved before shipment, you will receive a full refund.
Once an order has been shipped, it can generally no longer be cancelled through our standard cancellation process. You may instead exercise any applicable return or statutory withdrawal rights after receiving the order.
12. Contact Information
If you have any questions regarding this Return & Refund Policy, please contact us:
Store: ncmwm.shop
Company: UJ-DATA v/Uffe Junker
Legal Representative: Uffe Dalby Junker
Email: bawise267730.robot74@gmail.com
Address: Vinkelvej 11, 4874 Gedser, Denmark
CVR Number: 27003796
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Local Business Time)
We aim to respond to customer inquiries as quickly as possible, typically within 1–2 business days.